Why Mailchimp Sucks for Internet Marketers
EDIT:
MailChimp has updated their terms and provided a lengthy rebuke to this post (well, not this one precisely, but the theme of this post). They still have Affiliate Marketers listed as prohibited content, though they state the following (outside of the terms):
If you’re someone who calls yourself an “affiliate marketer” whose content is strictly “whatever gives me the highest commission, relevance be damned!” we’re just not built for you.
What are they trying to say? Well, my interpretation is that if your a blackhat, no scruples, in it for the money screw the customer type of marketer, then they will remove your account. Otherwise your good to go.
I get that it’s hard to clarify things like this is a terms of use policy, but the blanket coverage is still slightly unnerving for me, so I will still be using Aweber for my main email marketing campaigns.
You can read the full rebuke here to make up your own mind.
ORIGINAL POST:
Recently I started to put some much needed time and effort into creating a mailing list, so that I can offer out tips and tricks about WordPress and website coding for beginners.
In order to do this I really needed to use an autoresponder service such as Mailchimp or Aweber, as it is much easier for me to write the articles in bulk and then parcel them out over time. This is pretty much standard fare for Internet Marketing and everyone who has an authority site should be looking to implement and optin box and start gathering an email list.
Anyway, I was checking pricing and terms as I have started a list already, via my free ebook HTML & CSS Primer for Internet Marketers, and using Mailchimps free service of up to 2000 users but no autoresponder, but obviously wanted to make sure Mailchimp was the best value for money before I parted with the cash.
Price wise Mailchimp isn’t too bad at all, it may even be slightly cheaper than Aweber in the long run. Usability wise, well I hadn’t used Aweber at that point so I knew no different but I knew Mailchimp wasn’t exactly user friendly in some ways.
Being a smart cookie (you don’t need to believe that) I actually checked the terms and conditions for using Mailchimp and guess what? The terms SUCK!
No offense intended, but because we must ensure the highest delivery rates possible for all our customers, we do not allow businesses that offer these types of services, products, or content:
- Illegal goods or services
- Escort and dating services
- Pharmaceutical products
- Work from home, Internet Lead-gen, Make money on online opportunities, etc.
- Online trading, day trading tips, or stock market related content
- Gambling services, products or gambling education
- Multi-level marketing
- Affiliate marketers
- Credit repair, get-out-of-debt content
- Mortgages and/or Loans
- Nutritional Supplements, Herbal Supplements or Vitamin Supplements
- Pornography or nudity in content
- Adult novelty items or references in content
- List brokers or List rental services
- Marketing or sending commercial email without proper permission
Reading through that list you may notice a couple of key ones in there that affect Internet Marketers quite severely. Basically you can’t use Mailchimp for internet marketing.
Wow.
One of the biggest and popular services out there and you can’t use it for marketing? That is crazy. So I signed up with Aweber.
It really is a no brainer, no other services out there that I could find matched Mailchimp or Aweber, and the terms really mean you have one choice, Aweber.
The pricing of them isn’t too much difference thankfully, though if you have a list already you will need to move it, and what that means is that the user will need to resign up to your list. Yes you can explain why to them, yes you can offer a little sweetener to them in the form of a report or ebook, but you will still lose some subscribers.
Thankfully my list was still relatively small at the time, but if you have a 1000+ with mailchimp, be prepared to lose a chunk if and when you move.
I have to say that Aweber isn’t perfect, far from it, there are situations that really bug me already such as not being able to automatically link lists. However the overall site is much easier to use than Mailchimp and you can get lists and emails up in no time at all.
So if you are working in internet marketing, I would strongly recommend signing up with Aweber.
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Someone
05/23/2012 @ 2:11 am
Dude, you totally missed the “without proper permission” part. This only means no spamming, or sending things that look like spam.
Apina
05/23/2012 @ 5:00 pm
Hey, I did see that, the main issue is the other ones which don’t have a get out clause
* Work from home, Internet Lead-gen, Make money on online opportunities, etc.
* Affiliate marketers
Affiliate marketers alone make up a huge proportion of the general internet marketing populous, and make money online is probably just as big, if not bigger.
I totally get the not spamming part, as that has blighted those in the community that have an ethical way of doing business.
However, with both of these effectively banned from Mailchimp, there is no way I could continue to use or recommend the service.
Dean
jb
06/06/2012 @ 8:05 pm
Dude, just had the worst ever experience with mailchimp.com! The usibility and suctomer service and support is the worst you can imagine. 18 hrs later I get a reply… MAILCHIMP.com SUCKS! They are so proud of how busy they are working on their mobile usability, they forget nobody is using that and they totally dropped the ball on the front end signup… So I sent them an email showing my disgust with the ux and customer service and NO REPLY! That is, not even a automated we got your message – NONE! Mailchimp.com is crap. I signed up over 24 hours ago and still do not have a solution from them. So, after telling them how they messed up, I signed up with with verticalresponse.com and imidiatly got a personal message from the ceo witha phone number to call if I have any issues, in literally 10 min, I sent my party invite to all 8k of my customer for like 105.00 – too easy! Thanks verticalresponse.com! They rock! Thanks for the review Dean! Good lookin out.
Ransome
07/12/2012 @ 9:54 am
Wow! I never knew that! I read this just after a couple of hours of referring Mailchimp to WA member. My bad! Good eye, Dean!
The Best Mailing List Plugins
08/25/2012 @ 6:27 am
[…] may want to check out my article on ApinaPress regarding this as I don’t think Mailchimp is any good for internet […]
Jenna
10/31/2014 @ 1:55 pm
Seriously do not waste your time with this joke called Mailchimp. Quite possibly the worst email tool I have ever had the misfortune of using!